Contact information

CONTACT US

Engineered by Dré

www.engineeredbydre.com

Last Updated: March 10, 2026

 

We'd love to hear from you! Whether you have a question about an order, need help with a product, or just want to connect — we're here for you. Please review the information below to reach us in the fastest way possible.

 

1. Contact Information

Email: shop@engineeredbydre.com

Website: www.engineeredbydre.com

Mailing Address: 10 Glenlake Parkway, Suite 130, Atlanta, Georgia 30328

 

2. Customer Service Hours

Our team is available to assist you during the following hours:

Monday – Friday: 9:00 AM – 5:00 PM (Eastern Time)

Saturday – Sunday: Closed

Holidays: Closed on major federal holidays

We aim to respond to all inquiries within 24-48 business hours. Messages received on weekends or holidays will be addressed on the next business day.

 

3. How to Reach Us Faster

To help us resolve your inquiry as quickly as possible, please include the following when reaching out:

•       Your full name and email address used to place your order

•       Your order number (found in your confirmation email)

•       A clear description of your question or issue

•       Photos, if your inquiry involves a damaged or defective item

The more detail you provide upfront, the faster we can help!

 

4. Contact by Topic

Order & Shipping Questions

For questions about order status, tracking, or delivery, email us at ebdrep@yahoo.com with your order number. You can also check your tracking information using the link in your shipping confirmation email.

Returns & Exchanges

To initiate an exchange or report a defective item, email ebdrep@yahoo.com within 30 days of your delivery date. Please include your order number and photos of the item. See our full Return & Exchange Policy for details.

 

General Feedback

We love hearing from our community! For general feedback, collaboration inquiries, or partnership opportunities, reach out to us at ebdrep@yahoo.com.

 

5. Follow Us on Social Media

Stay connected with Engineered by Dré for the latest drops, promotions, behind-the-scenes content, and more:

Instagram: @EngineeredByDre

Email List: Subscribe at www.engineeredbydre.com to be the first to know about new products and exclusive offers

Following us on social media is also a great way to stay updated if you're waiting on a custom order or a new collection drop.

 

Thank you for choosing Engineered by Dré!

We appreciate your support and look forward to hearing from you.

 

Last Updated: March 10, 2026

Engineered by Dré | www.engineeredbydre.com | shop@engineeredbydre.com