01 / Paste the book prompt

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Read the relevant customer message, order and policy. Show the verified facts, uncertainty, proposed next step and complete reply. Do not send or change the account unless this task’s authority permits it.
Learn how to use Claude and ChatGPT to organize inventory, draft customer replies, plan marketing and work on your website.
Get practical prompts, examples and setup steps so you spend less time starting from scratch and more time moving your business forward.
329 page digital playbook + starter prompt + quick start guide. AI subscriptions are separate.
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SEE IT IN ACTION
A real Claude demonstration using the book’s customer service prompt and invented sample order details.
The sample: a customer asks where their order is. We supplied the order date, carrier scan, estimated arrival and a sample follow up policy.

Read the relevant customer message, order and policy. Show the verified facts, uncertainty, proposed next step and complete reply. Do not send or change the account unless this task’s authority permits it.

Hi, thanks for reaching out. Your navy workshirt, ordered Nov 10, reached the carrier Nov 11 and was scanned in transit today, Nov 12. Estimated arrival is Nov 14, though that is not guaranteed. If it has not arrived by Nov 15, we will check with the carrier and update you.
Demonstration only. No real customer information or EBD policy is shown. Supply your own facts, connect tools where needed and review before sending.
Turn repeated work into clear roles, useful prompts and a process you can actually run. André Franklin shares the agent setup he developed while running Engineered By Dré, including the corrections and checks that made each role more useful.
Behind the scenes with Claude: Finance and Cash, Inventory, Operations and Customer Service.
Customer facing work with ChatGPT: Website Design, Fashion Design, Flyers and Campaign Creative, and Email, SMS and Meta Ads.
Choose one role. Upload the relevant book material to your supported AI chat. Copy the role prompt, add your own facts and test a small task. Review the work before giving the role more responsibility.
$250. Digital download only. No physical book. Your download includes the PDF, a starter prompt text file and a quick start guide.
AI subscriptions, connected apps, custom implementation and personal consulting are not included. Platform features depend on your account and plan. This is a practical playbook, not a promise of automatic employees or a particular financial result.
Sale, custom, wholesale, digital and consulting exclusions apply. Exchange stock and return shipping conditions apply. Refunds are limited to defective, damaged or incorrect items under the full policy.
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